How much does it all cost?

Here are our most cost-effective plans*:



 


MAX Interviews per Month

Named Users

Storage

Support Channel

Support SLA

Webinars

Quota System

GPS Tracking

SSL Encryption

Named Support Rep

Tasks system


Premium

$2,499/month

For CAPI Intensive research firms

up-to 20,000 interviews

unlimited users

10GB storage

Email + Tickets

1 Day

Sign Up

Professional

$1,699/month

For professional Market Research

up-to 10,000
interviews

200 users

5GB storage

Email + Tickets

1 Day


Sign Up

Basic

$999/month

For Mid-range market research

UP-TO 4,500 interviews

35 users

200MB storage

Email + Tickets

2 Days

Sign Up

Entry

$399/month

For modest market research needs

up-to 1,500 interviews

10 users

100MB storage

Forum + Email

N/A

Sign Up
* A single subscription cannot be shared between different physical offices or branches of the same company. Please see our Terms of Service.
Everything in your SurveyToGo account is safe, secure, and password-protected.

“Monthly plans give you even better prices than on demand.”

Do I have to sign a long term contract?

No. SurveyToGo is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again. Please note that once you cancel you won't have any access to your data anymore. You can export all the data though at any time during your active subscription period.

Are there per-user fees?

No. The prices you see above are all inclusive. For example, the Premium plan is $2,499/month for unlimited number of users. That means you pay $2,499/month total no matter how many users you have.

What types of payment do you accept?

Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal. In special cases we may allow wire transfer payments. Please contact us for more details.

Do you have any discounts for academic or non-profit organizations conducting research?

Dooblo understands the limited budgets of academic and non-profit organizations and has therefore decided to make SurveyToGo available at a highly discounted usage to academic organizations (students included) and non-profit organizations engaged in public surveys. We currently offer SurveyToGo in the following highly discounted payment model:

  • Highly Discounted payment model (35% off all prices):
    Intended for academic / non-profit organizations using SurveyToGo to collect research data that will become directly available for the general public. This payment model includes 35% discount on all plans.
To enlist to our discounted usage program – please send an email to info@dooblo.net and tell us about your needs – we will take care of the rest!

Can I cancel my plan?

Yes. Once you cancel you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you’ll still have to pay for the current month, but you won’t be charged again after that. In order to treat everyone equally, no exceptions will be made.

Do I have to pay to start using SurveyToGo?

No. You can register & start using SurveyToGo for free. You will even receive 50-interviews preloaded for free. Go ahead, take SurveyToGo for a ride and test it. We know you will love it.

Do Test-Interviews count the same as production-interviews?

As long as your survey is in Test-Mode you can generate as many test interviews as you like without your account getting deducted for it. As soon as you switch the survey to production mode, your account gets deducted for any production-interview you generate.
Please note that you can only accumulate upto 10 test-interviews per survey, afterwhich the new test-interviews overwrite the old ones.

Do I need to purchase any server licenses?

SurveyToGo works in a hosted-service mode. It means you won't have to pay for nor install complicated servers as we take care of all that on our secured hosted environment for you. SurveyToGo is available only in this model.


Your data is secure

Your data is safe and secure

Our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance. Our product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall that’s guaranteed to keep your data safe.


Any questions before you sign up?

If you have questions about SurveyToGo or the purchasing process just shoot us an email and we’ll get right back to you.

Got terms of service and privacy policies?

Here are our Terms of Service and our Privacy Policy.